Shipping policy

SHIPPING POLICY

Thank you for shopping with Chanchala.

We currently ship orders across India. Orders are processed after payment confirmation.

ORDER PROCESSING
Orders are usually processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

SHIPPING & DELIVERY
Once your order has been shipped, you will receive the available tracking details by email or other contact information provided at checkout.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

DELIVERY ISSUES
Please ensure that the shipping address and contact details provided at checkout are accurate. Chanchala is not responsible for delays or failed deliveries caused by an incorrect or incomplete address.

If your order is delayed, damaged, or appears to be lost in transit, please contact us at contactus@chanchala.store with your order number so that we can assist you.

INTERNATIONAL SHIPPING
At present, we ship within India only. International shipping may be introduced in the future.